notes
-
Feel, Felt, Found
Today, I had the opportunity to talk with a colleague. The discussion was how to handle the situation when a customer is perhaps reacting to some unwelcome news. I shared with him a ‘tried and tested’ technique. Situation: A customer has heard a piece of disappointing news, how to manage this is adopt the method… Read more
-
Sorry, I Could Not Find Time!
I hear this stated on occasion, many subscribe to the fallacy of time as this elusive currency we all struggle with, what we actually mean is; “I did not consider this task important enough over my other things.” It ranked low on their list and they don’t like saying it as they have not truly… Read more
·
-
Seen It All Before
I think we can all agree age is a very high price to pay for maturity, but what maturity teaches you is the feeling so often that you have seen that before, heard that debate before, experienced that moment before. Being married to a historian just cements this assertion. My wife reminds me that we… Read more
action, advice, aphorism, Beach, beaches, blog, Blue mind, books, carpe diem, choices, endeavour, failure, fate, first lines, hard work, hardwork, heat, ideas, just do it, just keep swimming, knowledge, lancing, learning, lessons, life, loss, narrative, newspapers, people, philosophy, quotes, Reading, Sea, seas, seaside, sharing, ships, Shoerham-by-sea, Story, storytelling, sussex, swimming, water, waves, wisdom, Writing -
Little Disappointments
When I was a teenager studying english literature at College I was fascinated by the short stories of Katherine Mansfield, I loved her writing and a collection of short stories including ‘The dill pickle’ and ‘Miss brill’ those tales will be forever a joy to me. I loved the idea that rather than the big… Read more
-
Hop Reading
I was sitting in Costa this morning “Hop reading”. Its basically where I hop from one subject to the next in an ADHD, Jazz like riff of reading one article or link or Video and then after the hour I have been all over the place, ending up reading a completely different topic to the… Read more
-
No Crabby Pants Allowed, Only Happy Clams
As I write this post the bank holiday weekend still has half of Monday left but I can say without a shadow of a doubt that it has been one of my best long weekends for ages. I am at peace with ‘the me’ down at the beach. Whether it be short walks on the… Read more
·
-
No Man Is an Island
Learning of friends losing loved ones and relatives always leaves me a little sad, even if they were not direct friends it effects us all. More than ever this poem by John Donne says how I feel right now. (excuse the use of noun ‘Man’ it was written in 1624) ((Spot the Hemingway title… ))… Read more
-
Vision Needs Venture
During my days on vacation, my wife Melanie and I walked round ancient english towns. It was just before starting a new role at work. I was exploring this beautiful town and still thinking about starting my new role, (so much for being mindful) I turned a corner and looked at a magical set of… Read more
·
-
Carpe Diem
I offer this quote as a lesson we all know but often fail to appreciate until its too late: “don’t be fooled by the calendar. There are only as many days in the year as you make use of” Charles Richards Read more
·
