This post is dedicated to all those readers who have had a situation over come them. Decisions made on your behalf. You gain the upper hand with seeking to control things in your control. The situation is not in your control but your reaction is. The following post is about how embracing ‘not knowing aContinue reading “This too shall pass”
Tag Archives: empathy
Apricity
As a lover of literature and collector of words. I would like to draw your attention to the word Apricity, which means the warmth of the sun in the winter. With 5 days of the winter left in the UK we get more of these warm(ish) days now. This term comes from the Latin meaningContinue reading “Apricity”
A colleagues 10 year cube reflection
I attended a colleagues 10 year cube call last Friday. A very dear friend of ours, Jason Gilet had been at Veeva for a decade. It was lovely to celebrate with him. It made me happy to spend an hour in the company of friends. I started at Veeva when there was hardly any EuropeansContinue reading “A colleagues 10 year cube reflection”
Reading is not slacking
Meetings, team calls and 1:1’s are part of our working day culture and no one questions them on a calendar. What if you saw ‘Read a Book for an hour’ on someone’s calendar what would you think? Reading can change your perspective. This in turn can lead to improved productivity or you and your teamContinue reading “Reading is not slacking”
Perspective
Not sure why I remember this today but it just came back to me this morning. I remember travelling to Scotland years ago, we went right up to the Northern most tip of our beautiful island. I had driven for over a day, got a boat /ferry to get to Lochinver, Sutherland in western Scotland.Continue reading “Perspective”
Are you a thermometer or a thermostat leader
I was sitting in the living room earlier this year watching reviews of ‘Home Tech’ and it described the evolution of governing the home temperature as technology progressed. I really think there are parallels of how a modern house is now environmentally managed and how we need to manage our organisations. A thermometer; reflects theContinue reading “Are you a thermometer or a thermostat leader”
If Content Is King Then Story Is The Emperor
Writing a brief thoughtful post in this blog everyday is fun. The posts that resonated most all mentioned or contained an element of a story. The best stories have been personal experiences or stories relayed from a point of view. That invites others to share in it with us. I have applied this to myContinue reading “If Content Is King Then Story Is The Emperor”
Seeing others perspective
Not sure why I remember this but it just came back to me this morning on hearing someone talking about the problems in our country at the moment with Covid-19. I remember travelling to Scotland over 10 years ago, right up to the Northern most tip of our beautiful island. Where I had driven forContinue reading “Seeing others perspective”
Feel, Felt, Found
Today, I had the opportunity to talk with a colleague. The discussion was how to handle the situation when a customer is perhaps reacting to some unwelcome news. I shared with him a ‘tried and tested’ technique. Situation: A customer has heard a piece of disappointing news, how to manage this is adopt the methodContinue reading “Feel, Felt, Found”
Sea's The Day 