How many shops and stores do you have close to you?
I was on a zoom call with a colleague the other day and we were talking about a new bit of tech which we both liked. I suggested to my colleague could go buy it at weekend. I then learned that where they live their nearest store to buy that product was one hundred miles away.
I made a common mistake which we are all guilty of. We assume our lives are like everyone else’s, that our situation and experiences are somewhat universal. This simple mistake I made if magnified hurts us and risks how well we connect with others. We cannot assume that our experiences are someone else’s. Instead of assuming we should share our experiences when we can, and listen to others even more than we do.
I need to better at this and I will.