My Podcast Episode; Mentoring

I had the pleasure of appearing on the Grasp.hr Podcast a few weeks ago and the episode just dropped. Click on the link above to listen. I talked about my earliest mentoring experience as a caddy to businessmen at 13, my life at Eli Lilly and my eventual move to Veeva Systems. We discussed theContinue reading “My Podcast Episode; Mentoring”

Knowledge Vs execution

When you push into areas that are totally new for you there is a perfectly natural tendency to to feel like you cannot be effective without the full information or knowledge that you are missing. That something which will help you be effective. Knowledge is great, it is key and you must seek it andContinue reading “Knowledge Vs execution”

Feel, Felt, Found

Today, I had the opportunity to talk with a colleague. The discussion was how to handle the situation when a customer is perhaps reacting to some unwelcome news. I shared with him a ‘tried and tested’ technique. Situation: A customer has heard a piece of disappointing news, how to manage this is adopt the methodContinue reading “Feel, Felt, Found”

Little disappointments

When I was a teenager studying english literature at College I was fascinated by the short stories of Katherine Mansfield, I loved her writing and a collection of short stories including ‘The dill pickle’ and ‘Miss brill’ those tales will be forever a joy to me. I loved the idea that rather than the bigContinue reading “Little disappointments”

Hop reading

I was sitting in Costa this morning “Hop reading”. Its basically where I hop from one subject to the next in an ADHD, Jazz like riff of reading one article or link or Video and then after the hour I have been all over the place, ending up reading a completely different topic to theContinue reading “Hop reading”